PRIVACY STATEMENT

Who is Processing your Data?

The Toa 21st Century Reinsurance Company

Kreuzplatz 16

8008 Zurich

www.toare.ch

The Toa 21st Century Reinsurance Company Ltd (TTFC) is a Swiss-licensed reinsurance company established in 2002 and acting under the name of Toa Re Europe. It is a wholly-owned subsidiary of the leading Japanese reinsurer Toa Reinsurance Company Ltd.

What we do?

TTFC acts exclusively as Reinsurer and offers reinsurance capacity to insurers and brokers mainly of the European, Middle-East and African markets. For some specialty line of business this capacity is allocated on a world-wide basis.

Who is your contact person at TTFC?

TTFC has appointed a Data Protection Coordinator that can be contacted for any questions regarding data processing and protection at the address mentioned below:

The Toa 21st Century Reinsurance Company

Data Protection Coordinator
Kreuzplatz 16
8008 Zurich
Switzerland
Email : privacy@toare.ch

Which data do we process and for which purposes?

We usually receive your data from insurance companies, which may cede a portion of their risks to reinsurers. TTFC as reinsurer, process personal data for the purpose of identifying, evaluating, underwriting, reserving, and making claims payments relating to specific underlying insurance policies. For this reason, the insurer transmits some data (which can contain personal data) about the underlying policies to the reinsurer.

The data that we receive from the insurance company is often anonymised. As the reinsurer, we only receive your personal data insofar as it is necessary, i.e. for claims assessments. Insofar as anonymous data do not suffice for the specified purposes, we strive to receive the data from the insurance application or relationship in pseudonymised form.

In addition, TTFC has employees, contractors, interns and other similar types of workers. During its professional relationship with its workers, TTFC will come into possession of Personal Data concerning those workers. TTFC may also receive information from job applicants.

In summary we do process personal data for the following purposes:

  • Underwriting process and claims management of reinsurance contracts
  • Obtaining our own Retrocession coverage
  • Statistical analysis like accumulation control
  • Ensuring IT security and IT operations
  • Communication and marketing
  • Screening related to Sanctions Clause
  • Protecting our legitimate interests, or those of third parties
  • Human resources related to employee, board member, job applicants, etc.
  • Complying with legal or authority requirements

On which legal basis are your personal data be processed?

We process your personal data in conformity with the New Federal Act on Data Protection (nFADP) and the EU General Data Protection Regulations and all other applicable national laws.

How long do we store your data?

We will delete your personal data as soon as they are no longer needed for the aforementioned purposes. However, it may occur that personal data are stored for the period in which claims can be asserted against our company. Additionally, we may store your personal data to the extent that we are required to do so by law.

To which recipients might we submit your data?

In order to fulfil our contractual and legal obligations we utilise to some extent external service providers such as

  • surveyors / medical experts for underwriting and claims management
  • IT service providers for the maintenance, operation and protection of systems and applications, data recovery and destruction of data media
  • Service providers to assist with application and portfolio processing, such as translators, audit service providers, service providers for the storage and destruction of files

In addition, in certain case we may share your personal data in specific cases to other recipients. These include, for example, the Toa Re Group for internal purposes, public authorities in order to fulfil statutory duties of reporting, or to retrocessionaires.

How do we transfer data to a third country?

If the Company needs to transfer personal data to service providers outside the European Economic Area, the Company will normally do so only if the Swiss Federal Council and the European Commission has confirmed that the third country ensures an adequate level of data protection or their adequate data protection safeguards are in place.

What data protection rights do you have?

  • Right to Access and Correct
  • Right to Object to processing of your personal data and/or Restrict processing
  • Right to have TTFC Erase your Personal Data and Withdrawal of your Consent to process
  • Right to have us Assist you in Moving your personal data
  • Right to Complain

The company will respond appropriately and promptly when it receives request for notification, disclosure, correction, or cessation of us of personal data.

Cookies

A cookie is a token or short packet of data passed between communicating programs, where the data is typically not meaningful to the recipient program. More concretely, cookies are small files sent by a website and stored on the user’s hard drive. It can be read during your current visit to our webpages and upon future visits.

We may use the information collected (name of computer, IP address, webpages checked, date and time, URL used to access our websites) for the following purposes:

  • Analyse the user traffic and the pages consulted
  • Improve the functionality of our website
  • Identify the user when logged on our websites and keep his identification data
  • Remind the user’s language

The user can prevent cookies being saved by setting his browser software accordingly.
Changes to this Privacy Notice

Changes to this Privace Notice

We keep our privacy notice under regular review. This privacy notice was last updated on August 2023.